Rising Star, Kelsey Lyons
Capital S.M.AR.T Booragoon, WA
Kelsey has made a remarkable impact in the automotive industry despite being early in her career. Transitioning from a customer service background, she has quickly developed advanced spray painting skills while consistently applying her understanding of customer experience. She demonstrates initiative, supports her colleagues, and brings a natural leadership presence to the workshop. Her combination of technical skill, professionalism, and dedication to the industry makes her a worthy candidate for the Emerging Leader Award said her nominator.
Kesley consistently supports her colleagues across all areas of the workplace, readily stepping in wherever help is needed. Drawing on her customer service background, she is able to identify potential issues and proactively address them, ensuring both the customer experience and the quality of repairs are exceptional. Her willingness to share knowledge and assist others makes her a valued team member and a positive influence within the industry.
Kelsey actively invests in developing her skills, including undertaking TAFE training to enhance her technical expertise as a spraypainter. She consistently applies what she learns to support her colleagues, sharing knowledge and demonstrating a natural ability to guide and mentor others. Beyond work, Kelsey is a dedicated Muay Thai competitor, regularly entering competitions and winning fights, showcasing her determination, focus, and drive everything she undertakes, she excels at.
Kelsey brings a powerful mix of skill, passion, and leadership that makes her stand out. She takes pride in every job, always aiming for a perfect finish and never cutting corners, and her genuine enjoyment of her work shines through in the quality she delivers.
What sets Kelsey apart is her leadership. She is always positive, supportive, and quick to assist others, guiding her colleagues and keeping the team motivated. Whether it’s helping a new team member settle in, organising team events, or making a collaborative and enjoyable workshop environment, she naturally brings people together.
Kelsey is not only a highly skilled refinish technician but also a true leader who makes a meaningful difference to the team and the business every day through her expertise, energy, and genuine care for others. It would not be surprising if Kelsey became a repair centre manager one day. She has already demonstrated the qualities that make an exceptional leader: technical skill, a strong work ethic, and the ability to inspire and support her colleagues. Kelsey has the potential not only to excel in her current role but to drive the success of an entire repair centre in the future.