In this episode of 'The Edge,' we sit down with Professor Paula Brough from Griffith University to explore the critical issue of employee turnover and retention in the Australian car collision industry. Paula, a distinguished expert in organisational psychology, shares insights from her recent project led for The ACIA, shedding light on the key factors influencing employee retention and effective strategies to address these challenges.
Listen as Paula delves deep into the high turnover rates, lack of diversity, and cultural issues prevalent in the motor industry compared to other sectors. The conversation covers various factors impacting employee retention, including financial aspects, career advancement opportunities, work-life balance, and workplace culture. Paula also highlights successful practices from the UK and US, emphasising the potential benefits of a four-day workweek and increased worker diversity. She concludes with a call for collaboration and data collection to further research and improve the industry. Key Topics Discussed: Introduction to Paula Brough and her background in organisational psychology. Overview of the project 'Review of Employee Turnover and Retention in the Australian Car Collision Industry.' Challenges in Employee Retention in the collision industry. Work environment factors impacting employee retention. Comparison of retention issues in the Australian industry with those in the UK and US. Successful practices from overseas that can be applied in Australia. Strategies for increasing employee diversity and improving job conditions. Strategies for Improving Employee Retention The need to collect further data through stakeholder interviews. Paula's personal insights on critical changes needed to improve employee retention and satisfaction. Key Takeaways: Understanding the multifaceted nature of employee turnover and retention. The significance of work environment and employee characteristics in influencing retention. Effective practices and strategies from international best practices. The need for ongoing research and stakeholder engagement to drive meaningful improvements.
