Phillip Hunter Smash Repairs in Lismore, NSW has been awarded the prestigious I-CAR Gold Class Collision status.
“We joined the Road to Gold program as we recognised the importance of keeping our staff up to date with the changing repair guidelines and to keep a competitive edge in the industry. We are a Suncorp recommended repairer, and achieving the Gold Class accreditation has also met the training requirements of the network," said Alison & Scott Hunter, owners of Phillip Hunter Smash Repairs.
"The variety of times made available to us for online training was fantastic. It gave everybody an equal opportunity to take part in getting their qualifications at a time convenient to them, which made it a lot easier to work around their work and personal commitments. The virtual classroom instructors are great in explaining the logistics of the lesson and are very helpful if you have questions.
"It was difficult for staff with limited computer knowledge to get started on the online virtual classroom initially, but everyone chipped in which became a real team building exercise as well.”
"We would highly recommend I-CAR training to every business. We not only plan to stay Gold Class, but also plan to introduce our apprentices and office staff to some additional learning to help them understand the running of the business and the repair processes involved,” they said.
The pledge by Phillip Hunter Smash Repairs to continue training after accreditation is something that all Gold Class repairers have undertaken because they recognise the value and importance of training to meet the ongoing technological advancements and everchanging demands of the collision repair industry says I-CAR.