PPG is phasing in PPG Linq, an end-to-end digital solution for its global automotive refinish customers, which is designed to improve all aspects of the customer experience, partner relationships and internal body shop operations.

The first set of PPG Linq technologies and services involved in the initial rollout will become available in early 2022 as part of a multi-year delivery. The PPG Moonwalk system, which is the company’s automated paint mixing system for refinish body shops, is among the first to be powered by PPG’s digital ecosystem Linq.

Refinish body shop customers will be able to streamline their entire repair process using the cloud-based PPG Linq platform and its interconnected digital hardware and software. The platform will provide customers with the opportunity to improve the sustainability of their day-to-day operations and minimise their environmental impact with features that optimise product consumption and waste reduction.

In addition, the PPG Linq platform includes end-to-end digital tools designed to increase throughput and improve profitability by minimising human error and increasing efficiency during the entire repair process.

PPG created the Linq platform specifically to directly connect repair facilities with key industry stakeholders like distributors, manufacturers, insurance companies and end users. The platform’s processes and communication tools will enable improved partner relationships with distributors, increased customer intimacy and enhance visibility with aftermarket partners to help inform decision-making and expand business opportunities.


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