The UK automotive industry has recently launched its updated Motor Industry Codes of Practice to reflect the changing face of the UK’s automotive sector.
Bodyshop Magazine has reported that the four refreshed Codes of Practice, which cover the entire customer vehicle purchase and ownership experience, take immediate effect.
The principal changes include:
- The addition of specific clauses relating to ADAS and self-driving features
- New guidance for the delivery of roadside assistance and service plans
- Dedicated sections on paint, manufacturer-base warranties, and the sale of alloy wheel and GAP insurance
- The introduction of a requirement for staff training in relation to the maintenance of alternatively-fuelled vehicles (AFVs), such as electric cars and hybrids
- Clauses governing the sale of vehicles where an agency model has been adopted by vehicle manufacturers
“With our Codes of Practice established as a key driving force in the self-regulation of the UK’s motor industry, it is important that they remain aligned and keep pace with technological advancements and innovation, as well as with the latest trends in consumer buying behaviour, so as to provide the best possible level of coverage and protection,” chief ombudsman and managing director of The Motor Ombudsman, Bill Fennell, told Bodyshop Magazine.
“This is especially pertinent as the profile of car ownership changes more profoundly over the coming years, as a gradual shift is made away from the internal combustion engine on the road to 2030 and beyond.
“To enable a smooth transition to the refreshed Codes of Practice, we have been consulting and supporting accredited businesses with a number of training initiatives and additional resources to ensure that the industry is fully up to speed with the changes, which take immediate effect.”
A review of the Motor Vehicle Insurance and Repair Industry Code of Conduct for Australia remains open for submissions for another fortnight (June 23).