This week's podcast guest is  Charmaine Keegan from Smarter Selling. 

Smarter Selling is a sales training company created by a passionate, proven sales expert, Charmaine Keegan – Director, Founder and Lead Trainer, with over 28 years experience in high performance sales. We should be selling ourselves, our services and our expertise all of the time. Creating a selling culture in the team is Keegan's forte. 

But she doesn't like the phrases up-selling or cross-selling, she encourages you to offer other services to create a better customer outcome. In this podcast she shares strategies and methods for your team to adopt to make them effective communicators and take your customer service to the next level. 


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