In this episode, Sam Street talks with Susann Kluge, Vice President Business Management Automotive Refinish Coatings Solution Asia Pacific at BASF, about their Glasurit line how the company supports its customers to become more efficient, profitable and, importantly, to develop sustainable practices.
We kick off our discussion by celebrating the 100 years of the scarlet Macaw as the Glasurit logo and get an overview of their sustainability journey and how Australia compares to the international market. The discussion also explores the continued rise of digitisation, how the industry can attract more young people to the workforce, and the rise of collaboration between shops and data based decision making. We assess how the APAC region will change with this drive for sustainability, digitisation, recruitment, and customisation.
We wrap up by getting an insight into why the parrot was chosen as the mascot for Glasurit, and review the features that the Body Shop Boost software package offers and the experiences of shops who have implemented it.