How much do you really know about windscreen repair? We’re going to dissect this all-important part of the collision-repair mix with our guest, Stuart Faid (Regional VP of Fix Network Australia). Stuart introduces us to Fix Network’s sister brand, Novus Glass, and tells us the interesting story of how the Novus founder got so sick of windscreen chips on his Ford Bronco, he went out and invented a whole new way of repairing windscreens. And just for good measure, he also invented the ski boot!
It was great to have Stuart back on the show - he really knows his stuff. And maybe your repair shop might just benefit from joining the Novus family.
In this week’s episode you will learn:
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How Novus got started
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How insurance companies changed their stance to windscreen repair
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How the business has changed in the last five years
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The chances of repair V replacement with Novus
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How mobile operatives can help fixed sites
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Real-life examples of panel shops working with Novus
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The difference between Novus and Fix Network
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The average margin for a windscreen business