The Finance Sector Union (FSU) has initiated consultation with Suncorp Australia after the insurance company confirmed that 30 out of 70 Assessing Coordinator jobs will be cut from the Motor Claims team and certain work functions will be offshored.
The FSU described the move as “a slap in the face” to the affected Suncorp employees in a recent communication to its members.
“Suncorp Insurance has initiated a consultation period with employees and our union is now seeking feedback from members,” FSU said in its member update.
“Questions and concerns already raised by FSU members relate to the short consultation period, the business case for the proposal to offshore, and their future employment at Suncorp.
“Outrageously, this follows a previous attempt by Suncorp to offshore Motor Claims jobs a few years ago, which union members successfully fought against. Management has now chosen to have another go.
“The FSU will be raising these issues with management and seeking a response. We will keep impacted members updated on this over the coming days.”
Exactly how this proposed change would affect Suncorp’s ability to assess claims in a timely matter remains unclear; however, the insurer has publicly stated that employees affected will be offered redeployment into different departments or other areas of the business.