In this episode, Ben is joined by Russ Hill, a seasoned veteran with 48 years of experience in the collision repair industry. Russ shares his insights into the current state and future trends of the industry, touching on several critical topics.
Key Topics Discussed:
-
Current Industry Trends and Challenges: Russ provides an overview of the most pressing issues facing the collision repair sector today.
-
Staff Shortages: He addresses the perceived shortage of skilled staff and the potential opportunities arising from workers being released from the mining sector.
-
Staff Retention and Apprentice Training: Russ highlights the importance of training apprentices and implementing effective retention strategies to maintain a skilled workforce.
-
Electric Vehicles (EVs): The discussion includes preparing businesses for the influx of electric vehicles and the necessity of specialised training for this emerging market.
-
Economic Cycles and Adaptation: Russ emphasizes the need for businesses to adapt their hiring and retention strategies in response to economic shifts and technological advancements.
-
Understanding Business Metrics: Knowing and understanding key business metrics is underscored as a vital step for achieving success in the collision repair industry.
-
Future Trends: Russ provides his insights on what the future holds for the industry and how businesses can stay ahead of the curve.